General conditions

PRICES

The prices include all the services of Hotel Colbricon Beauty & Relax.

City tax not included, Euro 1,80 per person, per day to be paid locally. Not for children under 14 years.
No reduction for meals not consumed. The services not used will not be refund.
 

ARRIVAL/DEPARTURE

The day of arrival the rooms are available from 15.00. Please inform us if your arrival is going to be after 18.00 by calling +39 0439 68063. Rooms should be vacated by 11.00 the day of departure. 

When possible we are able to offer greater flexibility with these times – don't hesitate to contact us if you have any particular requirements.

In case of delayed arrival or earlier departure we will charge the total amount of stay unless you have booked a cancellation insurance policy in advance. In this case we will comply to the policy conditions.

 

RESERVATION CONFIRMATION

The room is considered booked only with a deposit (by credit card or bank transfer), 30% of the total stay. Before the deposit we kindly ask for written confirmation and a telephone number.

 

Bank transfer to Hotel Colbricon Beauty and Relax

Cassa Rurale Dolomiti di Fassa Primiero e Belluno
IBAN: IT 36 J 08140 05615 000025024953
SWIFT: CCRTIT2T38A

 

Credit Card (Visa or Mastercard)

By providing name, number and expiry date.

 

CANCELLATION OF BOOKING

For any cancellation of the stay within 29 days from the date of arrival none charge, from 28 to 8 days before the arrival day the 30% of the total amount, up to 7 days before arrival the 50%. In case of no show you will be charged the full amount of the stay.
 

TRAVEL CANCELLATION INSURANCE

To protect you from penalties due to cancellation we offer the opportunity to set a travel cancellation insurance. Ask for more information.


Any cancellation does not provide any kind of refund or change of dates of stay.

 

PAYMENT

The hotel bill can be settled in cash or credit card ((Visa-Mastercard-American Express)

 

PACKAGES

Packages and offers have to be booked earlier. The services included cannot be changed or refunded if not used.
 

BEAUTY

Beauty: from Monday to Saturday from 15.00 to 19.30 pm (mornings and Sundays available on request)

 

At the Hotel Colbricon we consider WELLNESS as the centre of our philosophy, a wellness that takes into consideration the individual requirements of all our guests which are looking for some time and space to relax and dedicate to themselves.

For this reason, we kindly ask for respecting scheduled appointments. You can cancel them within 24 hours. Otherwise you will be totally charged of them.

 

PETS 

On request and in some type of rooms we accept medium-sized dogs (3 each period).

They are not allowed in common areas (restaurant, bar and spa). 

 

The daily rate is 20 Euro for cleaning and sanitizing the room.

In case of damages caused by your dog, you will be totally charged of it.

 

Unfortunately small-sized dogs are not allowed.

 

COMPLAINTS

If something went wrong let us know immediately. We will do our best to satisfy all your request and to remedy the situation.

 

DRESS CODE

In our restaurant suitable clothing is required (short trousers and sandals are not allowed)

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